Please understand that Legate Group is not a debt collection company and is not authorised for debt collection by the Financial Conduct Authority. We will not ask, suggest, insist or demand any money from a hirer in relation to an alleged debt owed to our clients. Should you be experiencing financial difficulties please do not ignore the problem – you need to act now. 

Independent debt advice can be obtained by contacting organisations that offer free confidential and impartial help and advice. Below is a list of such organisations, some of which regulators recommend. Please be open and honest about your debt situation to enable their trained staff to give you the assistance you need. 

Citizens Advice Bureau

For advice and information on debt and other topics contact your local office or visit 

Money Advice Centre

Speak with a money adviser on 0300 500 5000 or for access to advice, information and money tools visit

National Debtline

For advice and information if you live in England, Scotland and Wales, telephone 0808 808 4000 or visit

Money Advice Scotland

If you live in Scotland you can find contact details for debt advice in your local area by telephone 0141 572 0237 or visit

StepChange Debt Charity

For debt advice throughout the UK telephone 0800 138 111 or visit

Advice UK

Telephone 0300 777 0107 or visit

Financial Conduct Authority

For consumer help and guidance telephone 0800 111 6768 or visit

Financial Ombudsman Service

If you have a complaint and you have been unable to resolve it, the Financial Ombudsman Service may be able to help you.  Telephone 0300 123 9123 or visit